LIVE AT GRE 6.0
Shop Talk LIVE
Real Numbers. Real Strategies.
No Fluff. No Filters.
What’s actually working
inside repair shops right now?
This isn’t theory. This isn’t vendor sales talk. This is real operators breaking down real-world strategy.
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Mobile Queen Tech Co. is a trusted electronics repair and tech solutions company founded in 2020 by Shakiri Parler, a skilled technician and cybersecurity professional. Specializing in back glass repairs, Apple Watch repairs, MacBook and laptop services, professional virus removals, and exclusive Tech Care Packages, Mobile Queen stands out by offering both precision repairs and proactive device protection. Built on expertise, integrity, and top-tier customer service, the company combines advanced technical skill with a luxury client experience. Mobile Queen is committed to keeping customers connected, protected, and powered with reliable, high-quality tech solutions.
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Nathan Piedmont is the Vice President of The Computer Warriors, Inc., a fast-growing device repair company operating across two locations with a 13-person team and on pace to process over $1.9M in revenue in 2026. His shops help people and small businesses stay connected when technology fails, handling everything from computer repair and MacBook repair to iPhone and Samsung phone repair, iPad repair, and game console repair. Nathan focuses on building systems that make repairs more predictable, training teams to communicate clearly, and pairing every repair with practical guidance so customers can confidently decide what’s next, whether that means fixing, protecting, or replacing their device.
Topic: Coming Soon!
Hyly Moss is the founder and lead technician of MTech, a premier electronics repair and tech solutions business based in Nassau, Bahamas. With years of hands-on experience repairing smartphones, tablets, and other consumer electronics, Hyly has built a reputation for combining technical expertise with exceptional customer service. At MTech, she oversees a skilled team delivering fast, reliable, and professional repairs, while also developing innovative processes to streamline operations and enhance client satisfaction. Hyly’s practical insights and real-world experience make her session, “Shop Talk Live,” an essential stop for anyone looking to understand the inner workings of running a successful tech repair business.
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You'll Hear
How they’re increasing average ticket value?
What they’ve changed in staffing & pay structures?
Marketing that’s actually converting.
Warranty partnerships that are driving revenue.
What they stopped doing (and why)?
Mistakes that cost them money.
Expect transparency.
Expect practical takeaways.
Expect strategies you can implement immediately.
If you own, manage, or plan to scale a repair business — this is a must-attend session.
Seats at the main stage are limited.