LIVE AT GRE 6.0
Shop Talk LIVE
Real Numbers. Real Strategies.
No Fluff. No Filters.
Shop Talk Session Sponsor:
What’s actually working
inside repair shops right now?
This isn’t theory. This isn’t vendor sales talk. This is real operators breaking down real-world strategy.
Mobile Queen Tech Co. is a trusted electronics repair and tech solutions company founded in 2020 by Shakiri Parler, a skilled technician and cybersecurity professional. Specializing in back glass repairs, Apple Watch repairs, MacBook and laptop services, professional virus removals, and exclusive Tech Care Packages, Mobile Queen stands out by offering both precision repairs and proactive device protection. Built on expertise, integrity, and top-tier customer service, the company combines advanced technical skill with a luxury client experience. Mobile Queen is committed to keeping customers connected, protected, and powered with reliable, high-quality tech solutions.
Nathan Piedmont is the Vice President of The Computer Warriors, Inc., a fast-growing device repair company operating across two locations with a 13-person team and on pace to process over $1.9M in revenue in 2026. His shops help people and small businesses stay connected when technology fails, handling everything from computer repair and MacBook repair to iPhone and Samsung phone repair, iPad repair, and game console repair. Nathan focuses on building systems that make repairs more predictable, training teams to communicate clearly, and pairing every repair with practical guidance so customers can confidently decide what’s next, whether that means fixing, protecting, or replacing their device.
Hyly Moss is the founder and lead technician of MTech, a premier electronics repair and tech solutions business based in Nassau, Bahamas. With years of hands-on experience repairing smartphones, tablets, and other consumer electronics, Hyly has built a reputation for combining technical expertise with exceptional customer service. At MTech, he oversees a skilled team delivering fast, reliable, and professional repairs, while also developing innovative processes to streamline operations and enhance client satisfaction. Hyly’s practical insights and real-world experience make his session, “Shop Talk Live,” an essential stop for anyone looking to understand the inner workings of running a successful tech repair business.
For the past decade, my journey in the repair game has been a wild ride – starting from my living room desk hustling on eBay to now steering a repair empire with 2 locations in Savannah. Juggling Uber rides and a full-time gig while growing the business? Yep, did that too. Taking over the Savannah iDoctor crew was a game-changer, and now we’re cruising around fixing gadgets with our own fleet.
But it’s not all about the tech hustle; I’ve spent the last three years mentoring young kids, getting them hyped about tech and guiding them on the path to being mini-bosses. When it comes to social media from TikTok to YouTube, we’re rocking over 50 million views and building a squad on Twitter Spaces every day. If you’re into tech, business vibes, or just cool content, you’re in the right spot – let’s keep this industry alive!
You'll Hear
How they’re increasing average ticket value?
What they’ve changed in staffing & pay structures?
Marketing that’s actually converting.
Warranty partnerships that are driving revenue.
What they stopped doing (and why)?
Mistakes that cost them money.
Expect transparency.
Expect practical takeaways.
Expect strategies you can implement immediately.
If you own, manage, or plan to scale a repair business — this is a must-attend session.
Seats at the main stage are limited.