Jonathan Angarita CEO at Super Phones/ CEO at EZ Learning Young and motivated entrepreneur owner of 4 Repair shops in Jacksonville, FL. Recently launched a new project for bilingual Micro Soldering Trainings with the objective of expanding the development of technicians helping them improve their knowledge and businesses offering more services. Starting at an early age has motivated Jonathan to aim for more young people to enter this industry and share his experience to help them achieve their goals

Sofia is a working mom with 3 kids, currently residing in Houston Texas with hands-down experience in Management and Marketing. In 2013, Sofia joined CellSmart POS as a Tech support but owned the company likes her own and after all the constant hard work of 10 years, she is the COO of the company now. Before joining CellSmart POS, she was a lecturer with ten years of experience teaching business studies to undergraduate and graduate students. Besides being a fantastic COO of the company, she is an amazing cook who loves to make Desi wholesome food for her family and spend time with them in her free time.

Adrian Amrel is a visionary entrepreneur who has made a significant impact in the world of technology. Through his YouTube channel, he has been able to teach thousands of people the intricacies of cell phone repair and has helped them start their own businesses.

Passionate about grassroots marketing, building communities and connecting the right opportunities together. Diverse partnerships that span across multiple like minded organizations and industries are my priority.

With more than 18 years working with brick-and-mortar telecom retailers, Neal developed a deep understanding and respect for retail store owners and the ongoing challenges they face in running a profitable business. In 2018, Neal made the move from outside sales to in-house lease negotiator to meet the need of securing fair and understandable leases for prepaid cellular phone stores. The Lease Pros was established in 2023 to provide lease related services to any business owner that lacks the experience, confidence, and/or the bandwidth to effectively negotiate a lease on their own. Neal received his B.A. from Michigan State University and his J.D. (with honors) from Wayne State University Law School.

Darnwin will be talking about Design for Service – An internal design process dedicated to the repairability of the devices for in and out of warranty operations. Motorola right to repair solutions – Will show how Motorola support right to repair and how they can access information. After Market Parts – Pros and Cons; are we truly extending the life of the products?

Robert Yap, VP of Gen Mobile, a DISH Wireless L.L.C. brand, has over 20 years of telecommunication experience. Mr. Yap was an executive at several telecommunications companies (wireless, CLEC, and calling cards), including at Gen Mobile, Inc. From 2015 to 2017, he was the President of TruConnect Communications, Inc., a nationwide wireless Lifeline Provider. In 2018, Mr. Yap founded Gen Mobile, Inc. (later acquired by DISH Wireless L.L.C.), to provide consumers affordable wireless service options and to help bridge the digital divide for the 30% of Americans that have limited access to the internet. Mr. Yap received his B.A. in Economics from Northwestern University and his J.D., with honors, from George Washington University School of Law.

George Abdelmalak is a seasoned executive with over 20 years of proven success in the field of consumer electronics and telecommunications industries. Diversity of his experience makes him unique, holding senior level positions at Helio, Hyla Mobile, Blackbelt Defence Software, and P4C Global.

Business development, multichannel retail, recommerce and reverse logistics expert with demonstrated success generating millions of profitable top-line sales dollars. Industry leader and energetic subject matter authority in every aspect of pre-owned and refurbished consumer electronics. Detail-oriented and organized decision maker with a strong statistical background . Enthusiastic team leader and people developer.

For the past decade, my journey in the repair game has been a wild ride – starting from my living room desk hustling on eBay to now steering a repair empire with 2 locations in Savannah. Juggling Uber rides and a full-time gig while growing the business? Yep, did that too. Taking over the Savannah iDoctor crew was a game-changer, and now we’re cruising around fixing gadgets with our own fleet. But it’s not all about the tech hustle; I’ve spent the last three years mentoring young kids, getting them hyped about tech and guiding them on the path to being mini-bosses. When it comes to social media from TikTok to YouTube, we’re rocking over 50 million views and building a squad on Twitter Spaces every day. If you’re into tech, business vibes, or just cool content, you’re in the right spot – let’s keep this industry alive!

Known as an R2V3 expert, Michael leads the Glacier Team in serving our clients with all their certification needs. Michael routinely collaborates with SERI on technical issues that have proved to push Glacier Consulting to the top level in the R2V3 EHS Consulting. Prior to coming to Glacier, Michael spent 7 years at Clover Technologies Group as their corporate EHS Director leading the company in R2 compliance throughout North America.

Jase Anzo, the driving force behind Techy Cape Coral, achieved remarkable success in just 13 months. With a keen eye for numbers and data-driven decisions, the store, launched on May 31st, 2022, and sold on May 31st, 2023, amassed an impressive $482,362 in revenue. Specializing in 120Hz display refurbishment for premium devices, The Techy Cape Coral completed 313 screen laminations, contributing $54,779 to their gross revenue. His story is a testament to entrepreneurship and the power of in-house refurbishing. In his session, he will be giving tips on how your store can do the same!

At The Repair Association, our mission is to foster a repair-friendly society that values consumer rights, sustainability, and technological innovation. To ensure that we remain true to these principles, it begins with the composition of our team, leadership, and especially our board of directors.

As an accomplished economics and business double major graduate from CSU Stanislaus, Charles Davis brings a wealth of knowledge and practical experience to the forefront of corporate structure, funding strategies, and income diversification. With a passion for empowering entrepreneurs, he’s successfully guided numerous individuals toward their financial goals by leveraging strategic funding opportunities.

Tony is an Industry veteran with 11 of his own Cell Phone Repair store locations under the CellFix Franchise Brand. In 2013 Tony founded GSM Warehouse to meet the device needs of thousands of wireless locations & repair shops worldwide. Tony has had his finger on the pulse of the Cell Phone Repair industry for more than 15 years. He has a passion for the wholesale industry because he knows that having Devices for Resale is a much needed service to the repair industry that is not being met. When Tony is on a break from growing his multiple companies he loves to spend time with his family and is an avid sports car enthusiast.

Bob Lafon is a seasoned telecommunications leader with over 40 years of experience in regional, national, and international carrier organizations. He has consistently held senior roles, showcasing his ability to drive growth and innovation. A key highlight of Bob's career was his leadership of Freedom Wireless, a Verizon retailer, where he grew the company from 19 stores with $6 million in annual revenue to 111 stores generating $123 million. Under his guidance, Freedom Wireless earned "Verizon Retailer of the Year" for nine consecutive years. Bob also held significant roles with one of the world's largest telecommunications companies, including District Manager, Regional Manager, Interim General Manager, and Eastern Regional Vice President. His work took him to global locations, including the U.S., Hong Kong, and the Cayman Islands. At U.S. Cellular, the 4th largest U.S. wireless carrier, Bob launched the company's first “Agent Manager” position, developing it into a successful independent sales channel. He is also a respected figure in the telecommunications community, serving as Advisory Board Chairman for a major conference before founding his own successful event. Known for his international speaking engagements, Bob shares his industry expertise on the global stage.

Rocky Trono joined DriveSavers Data Recovery in 2012, working closely with home users to enterprise-level businesses to resolve their data recovery needs. In his current role as Strategic Alliances Manager, he works with multiple channels and alliance partners to ensure partner and customer success in the event of a data loss scenario. Rocky holds an MBA from the UC Davis Graduate School of Management and a BS in Business Administration from Sonoma State University. Summary: We will share best practices for maximizing customer satisfaction and unlocking new revenue streams through advanced data recovery solutions. Discover the latest technologies, strategies for handling critical data loss scenarios and tips for enhancing profitability. Learn how seamlessly integrating data recovery services into your offerings and partnering with a company like DriveSavers can create a more profitable extension of your repair business. Strategic Alliances Manager, Rocky Trono, will share best practices for maximizing customer satisfaction and unlocking new revenue streams through advanced data recovery solutions. Discover the latest technologies, strategies for handling critical data loss scenarios and tips for enhancing profitability. Learn how seamlessly integrating data recovery services into your offerings and partnering with a company like DriveSavers can create a more profitable extension of your repair business.

Chris Schroeder is a seasoned electronics reseller, entrepreneur, and founder of Resale Hawk and ResellDeck, two powerful tools that streamline deal-finding and business automation for buyback professionals. With years of experience flipping phones, MacBooks, VR headsets, and gaming consoles, Chris has helped hundreds of resellers scale their businesses through Resellerator, his flagship coaching program. By combining cutting-edge technology with proven negotiation and sales strategies, he has mastered the art of sourcing, pricing, and maximizing profits in the electronics resale market. At Gadget Repair Expo, Chris will share actionable insights on scaling a buyback business, leveraging automation, and staying ahead in the ever-evolving world of electronics flipping.

Discuss how device insurance programs not only add additional revenue streams and increase door swings for a business, but can also be customized to cater to the specific needs and preferences of prepaid wireless customers, increasing customer loyalty.

Larry co-founded RTO Mobile in 2018 and serves as Chairman and CEO. He is an effective senior operating executive, board member, entrepreneur, and communicator. His senior executive experiences, spanning over 30 years, include 2 IPOs and serving in roles that include Chief Technology Officer, Board Chairman, and Chief Executive Officer. All of these roles have been in businesses where information technology platforms, application software, or professional services are core components of business strategy. Larry is served in the United States Marine Corp, is an instrument rated pilot, and lives in Chicago and Colorado.

Ahmed is a professional Motivational Speaker who speaks on a variety of topics for audiences. It is his lifelong passion to make a positive impact in the lives of others, by sharing his experiences and expertise. His strategic approach combined with an unorthodox perspective, Ahmed helps people break through barriers and challenges, overcome doubts and take large strides towards achieving their goals.

Sebastien Boyer also known as The Approved Guy has been helping business owners and entrepreneurs with business credit and funding for 14 years. Sebastien has taught hundreds of business owners how to properly setup their business, establish business credit, and get access to funding. You can subscribe to Sebastien's YouTube channel; The Approved Guy and on other social media under the same handle @theapprovedguy. Starting a Business, Business Funding, Business Credit, Personal Credit, Debt Management, Velocity Banking, Infinite Banking, Asset Protection, Retirement Planning, and Generational Wealth. These are the topics that Sebastien teaches, facilitates, and has based his course work on.

Jonathan Strange is a serial entrepreneur who started XiRepair out of his bedroom as a freshman in high school. Jonathan used his knack for electronics and his entrepreneurial spirit to build the largest wireless repair and service business in Montgomery, Alabama. Since 2018, XiRepair has repaired over 40,000+ devices. Today, Jonathan is helping reshape the electronics repair industry by bringing more professional, certified, genuine OEM and aftermarket affordable repairs directly to consumers. XiRepair is a WISE certified service center, Samsung Independent Repair Provider and Apple Independent Repair Provider.

I have learned and grown a lot over the years from being a fireman to being a COO of a well established company. I have had the opportunity to learn from my elders and my youth by being in these two positions. I have also learn a lot about leadership. Both position suit me well mainly due to my competitive spirit. I look to always be the one to lift others up around me with this I believe anything can get done with hard work and persistence. I love what I do because I have the opportunity to do it.

In today’s digital landscape, reputation and intelligence are the keys to unlocking SMB growth. This presentation explores how to leverage online tools to gain a competitive edge. Marvin Leventhal is a mechanical engineer and MBA with over 30 years of experience in video technologies and digital innovation. He is the Founder and CEO of DatanexAI, the company behind SWAY (https://yousway.ai), a powerful platform built to help small and mid-sized businesses take control of their online reputation and market intelligence. Marvin’s work is driven by a passion for empowering businesses with accessible, AI-driven tools that fuel smarter decisions in the digital age.

As repair shops face tighter margins and rising competition, the smart ones are looking to add new income streams that work with their current business—not against it. In this session, Justin Kane, CEO of DoubleChecked, will show you how to turn every customer interaction into recurring income with cybersecurity services you don’t need to deliver yourself. Learn how to sell basic security protection, identity monitoring, and device safety to your customers with zero technical experience—boosting your monthly revenue while increasing customer trust. Bio: Justin Kane is a seasoned technology leader and entrepreneur with over a decade of experience in IT, cybersecurity, and business operations. He is the founder and CEO of DoubleChecked, a cybersecurity solutions provider focused on protecting small and mid-sized businesses through intelligent, accessible, and scalable security tools. Throughout his career, Justin has built and led high-performing teams, developed strategic partnerships, and launched innovative solutions that address real-world risks in today’s digital landscape. His work spans multiple industries including managed services, cloud security, compliance, and startup advisory. He is known for blending technical depth with business practicality, helping organizations stay secure while driving growth. Justin is passionate about empowering businesses to thrive through smart technology, and he regularly speaks on topics such as cybersecurity for SMBs, revenue innovation, and the evolving role of trust in a connected world.

As an AI company focused on helping businesses of all sizes adopt AI automation into their operations in practical ways, we plan to dive into how AI Agents can help businesses grow and become more efficient. Specifically, this session will showcase how AI Agents can act as your always-available digital employees, supporting customer service, admin workflows, and HR tasks with efficiency and accuracy. We’ll break down real-world use cases, including: • 24/7 Customer Support Agents that engage with customers across multiple channels, answering inquiries and resolving issues instantly. • Admin Assistants that manage emails, schedule appointments, and handle repetitive back-office tasks. • HR Agents that simplify onboarding, assist with employee FAQs, and ensure smooth internal communication. About SimplyAsk.ai: SimplyAsk.ai assists organizations throughout North America in optimizing business processes, modernizing digital systems, and integrating cutting-edge technologies, such as AI automation, into their operations. With over a decade of experience and team of 70+ staff members, SimplyAsk.ai offers both consulting services and Symphona, the no-code AI automation platform designed to simplify end-to-end business operations through AI Agents, process automation, intelligent service management, and more. About Myself: Passionate about building innovative digital experiences, Zane is dedicated to helping organizations streamline operations and enhance service quality as the VP of Platform and Operations at SimplyAsk.ai. Drawing on extensive cross-industry experience and a strong technical background, Zane leads the development of Symphona—SimplyAsk.ai’s flagship platform—to help organizations seamlessly deploy transformative technologies, ensuring they remain competitive in a rapidly evolving digital landscape.

In this eye-opening session, you’ll learn how simple, engaging webinars can help you reach more customers, build stronger loyalty, and boost sales—no tech skills required. If you've never hosted a webinar before, this is the perfect place to start. Jeff Brandeis, a former VP of Sales and Solution Design, is a master of engaging webinars that drive results. Known for inspiring high-performing sales teams and captivating audiences, Jeff transforms ordinary presentations into dynamic, interactive experiences. With years of leadership experience, he understands what it takes to connect with an audience and deliver value-driven content. By leveraging technology. Jeff creates professional-quality webinars that boost engagement and sales. Now, Jeff shares his expertise through training programs designed to help professionals create impactful presentations that inspire teams and captivate attendees

Brian Ahern is a USMC veteran that has been in the service industry since 2000 when he was the Regional Operations Manager for the Cottman Transmission Franchise. Brian was recruited by CPR Cell Phone Repair in 2010 and quickly grabbed the reins as the Vice President of Franchise Operations. Brian is a leader, creative thinker, and solutions oriented problem solver. Brian has a passion for the industry that is unwavering and he possesses a deep desire to help business owners create additional revenue streams and maximize the potential of the Cell Phone Repair Industry. After exiting his role with CPR Cell Phone Repair, Brian was hired as the Vice President of operations for Phone Medic which operated nine cell phone locations in the Kansas City area. Brian’s unique skill sets helped grow these locations rapidly to profitability. In Brian’s leisure time, he is an outdoor enthusiast that enjoys hunting, fishing, camping, and competing in bird dog trials all across the Midwest.

Nicole Russell is a serial entrepreneur with a passion for breathing life into big ideas and training the next generation of self-starters. As the founder of CellBotics, a leading educating center dedicated to training students in IT and STEM-related topics such as; cell phone repair and Entrepreneurship. She is also CTO of Repairs First Association. Nicole has helped thousands gain critical skills in forging their own paths to financial independence. Few things bring her more satisfaction than working with students in person or over the phone and mentoring them on how to become successful technicians and professionals.

Bradley Broome is a “Cell Phone Repair Industry ” veteran with over 10 years experience. His extensive list of qualifications includes oversight over Retail Sales, Store & Technical Operations of over 300 franchise locations across the USA. During his tenure as an Retail Operations Manager with CPR Cell Phone Repair he oversaw 300 locations. He currently owns several successful repair locations in the NW Georgia area and also is a founding member of Repairs First. As a director of Repairs First he is currently consulting with on-boarding, technical, and sales training. Brad enjoys home DIY projects and is always researching and developing new “Gadget Repair” technical procedures.

Passionate leader in delivering best-in-class customer service through operational execution. Assurance in Quality, Speed, and Communication of repair are key pillars to delivering great service. As repair industry changes with evolving times, OEMs like Samsung will continue to listen to feedback of our valued Technicians, Customers, and Community to improve our customer experience continuously.

Elizabeth is a highly energetic leader and has utilized technical, operational and business development expertise to enable small firms and fortune 500 companies like Trillion Technologies and Trading LLC, Trillion International Trading Company LTD, Ford Motor Company, Compuware Corporation, DTE Energy and to support their international operations, business strategies and development .

Michelle left her corporate job almost a year ago to work for her mom’s business in the secondary cell phone market. Immersing herself in this new industry, Michelle continues to learn more about the ins and outs of repair and resale while bringing a unique perspective to navigating challenges and opportunities in smaller enterprises. Following her mom’s example, Michelle strives to lean into her entrepreneurial side and embrace change, driven to make a difference in the industry as well as contribute to the success and evolution of her family’s business

Jessa is the founder of iPad Rehab. With her PhD in molecular genetics, she works on the research side– experimenting and testing to find solutions to new logic board repair problems. Her tenacity for finding faults is the reason our data recovery success rate is best in class. She is also the face of our YouTube presence and applies her unique teaching style as iPad Rehab Practical Board Repair School Lead Instructor.

Matthew Burger is a Data Recovery Engineer at DriveSavers Data Recovery. His specific focus is on data recovery from physically and electrically failed embedded flash memory in smart devices utilizing SOCs and hardware encryption, as well as removable SSDs, flash drives, and other storage devices. He is part of a highly specialized and knowledgeable team of engineers who regularly push the limits of what is possible in data recovery. Matthew has been working with NAND flash memory storage for 7 years. Before working at DriveSavers, Matthew was the team lead of an electronics repair and IT solutions company. He began working with DriveSavers in 2021 and, with his team of data recovery engineers, continues to create new recovery methods that go above and beyond what was once thought possible.

Aakshay Kripalani currently resides in Norcross, Ga., with his amazing wife Lavi, two beautiful daughters, and canine kid. He has served as CEO of Injured Gadgets since 2008. Prior to his involvement with the company, he also owned an online marketing firm as well as numerous social media outlets. In addition, he has extensive experience in web development, advertising, logistics management and finance. Shay entered the wireless repair industry by selling parts online from his garage through eBay and craigslist. With almost a decade in the repair industry, he has real-life business experience and knowledge of the repair world and is always an open book when it comes to sharing ideas and his expertise. As a team, Injured Gadgets consistently strives to be the most credible and constant source of knowledge and parts for the mobile repair world. For fun he enjoys flipping real estate, reading wikipedia articles, and playing with his little girls.

Jeremy Kwaterski is undeniably one of the "Cell Phone Repair Industries" founding fathers. With over 25 years of experience in the Cell Phone Repair industry, Jeremy founded CPR Cell Phone Repair in 2004 and was the CEO until he sold the company in 2013. Jeremy is an experienced Chief Executive Officer with a demonstrated history of working in the Repair Industry. Jeremy is a visionary with a keen eye for emerging trends and technologies. In 2019 Jeremy founded the first Association/Buying Group for Repair Shops called Repairs First Association. With over 600 locations Repairs First Association is slated to become the biggest consortium of repair shops in the world. Jeremy Kwaterski is the founder & Executive Director of The Gadget Repair Expo. Jeremy is an avid car enthusiast and event promoter who owns a Hot Air Balloon company that manages Balloon Festivals across the USA.